If you receive the wrong product, please contact our customer care team on WhatsApp at +966556832228 or email at cs@aynola.com so that we can return the product and correct our mistake as soon as possible.
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We apologize for the inconvenience! Please contact us via WhatsApp at +966556832228 or email at cs@aynola.com & send us your order number and a photo of the product immediately on arrival along with a photo of the bill of lading and we will do everything we can to correct our mistake.
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Sure! Place your order in the usual way and attach a note indicating that you want to add a gift note or any note you want us to write when shipping the gift to the given address.
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Cancellation requests are final. To receive the products, simply make a new order.
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Simply browse the site, click on the desired product then click on the "Add to Cart" button. The product will then be in your cart, which you can visit by clicking on the cart icon on the top-right corner on desktop. Continue shopping and once you are ready to place your order, revisit your cart and click on Secure Checkout. Follow the simple instructions to complete the checkout process.
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Currently, this feature is not available. To change or add a product, you have to cancel the order or place another one.
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We apologize! This option is not currently available; however, our Customer Care Team is available every day from 10 am - 10 pm, and can also be reached via e-mail at cs@aynola.com or WhatsApp at +966556832228.
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No, we do not charge any duties or taxes.
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This option is currently unavailable. If you like to send an order to two or more addresses, a separate order has to be placed for each.
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Product availability will appear on our website when it comes back in stock. And an "Out of Stock" label will display next to the Sold-out products.
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We apologize for this technical glitch. Please wait 10 minutes then update your e-mail. If you still haven't received your confirmation, please contact our Customer Care team on WhatsApp at +966556832228 or email at cs@aynola.com
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We take the protection of personal data very seriously. The information given to us via Our Website is stored on secure web servers. Any payment transactions carried out through our Website will be encrypted using Secure Socket Layer (SSL) technology. Your card details and passwords are not available to any of our employees. Nevertheless, please note that it is your responsibility to keep your passwords or log-in codes confidential. We do share general, non-private information with carefully selected third parties, but we do know that extreme care must be taken when doing so. For full details on how we process data, please read our Privacy Policy.
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